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Privacy Policy

Last Updated: November 7, 2025

1. Introduction

Welcome to AI Fluent ("we," "our," or "us"), a product of Pure Strategy Consulting Inc. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you:

  • Register for an account
  • Make a purchase
  • Contact us for support
  • Submit course reflections and assignments

This information may include:

  • Name and email address
  • Payment information (processed securely through Stripe)
  • Course progress and completion data
  • Written reflections and assignments
  • Profile information you choose to provide

Automatically Collected Information

When you access our services, we automatically collect certain information, including:

  • Log data (IP address, browser type, operating system)
  • Device information
  • Usage data (pages visited, time spent, features used)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your transactions and manage your account
  • Send you course materials and updates
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns to improve our services
  • Detect, prevent, and address technical issues or fraudulent activity
  • Send you marketing communications (with your consent)
  • Comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service Providers: We share information with third-party service providers who perform services on our behalf (e.g., Firebase for hosting, Stripe for payment processing, email service providers)
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • With Your Consent: We may share your information for any other purpose with your explicit consent

5. Third-Party Services

Our services integrate with third-party services, including:

  • Firebase (Google): For authentication, database, and hosting services
  • Stripe: For secure payment processing
  • reCAPTCHA (Google): For spam and abuse prevention

These third parties have their own privacy policies. We encourage you to review their policies before providing any information to them.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

We use cookies to:

  • Keep you signed in to your account
  • Remember your preferences
  • Analyze site traffic and usage patterns
  • Provide security features

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your account is protected by a password. It is important that you protect against unauthorized access by choosing a strong password and keeping it confidential.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When you close your account, we will delete or anonymize your personal information within a reasonable timeframe.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing
  • Withdrawal of Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to remove that information.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Pure Strategy Consulting Inc.
Operating as: AI Fluent